MyUPMC

27.4K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Users Interact
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About this app

The MyUPMC patient portal allows you to schedule appointments, message providers, view test results, and more – no matter where in the UPMC network you're being treated.

You can:
• Find Care When You Need It – Connect with UPMC providers 24/7 with virtual options like UPMC AnywhereCare and E-Visits.
• Save Time at Your Visits – Use eCheck-In to validate your demographics, complete forms, and pay your copay before your appointment.
• Manage Bills Online – View statements, make payments, and track billing activity anytime.
• View Coverage and Benefits – Access UPMC Health Plan information from one convenient location.
• Upload health and fitness data, including data from Health Connect, when enrolled in self-tracking programs.
Manage your care with MyUPMC: appointments, messages, results, and more.
Updated on
Sep 4, 2026
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Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • No data shared with third parties
    Learn more about how developers declare sharing
  • This app may collect these data types
    Personal info, Financial info and 8 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

26.5K reviews
Jessica Davies
March 4, 2026
Useless version of webpage. Used to be handy for getting messages from your doctors and test results, etc, but now the app won't open any of those. Just gives an error message every time. You have to go to the website to get anything. No point bothering until and unless they fix it. ETA: Yeah, uninstall/reinstall and it's still giving me the same errors that it has been for weeks. I can only access my medical information from a laptop. ETA 3-4-26: Still completely useless. Don't bother.
72 people found this review helpful
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UPMC
October 20, 2025
Hi Jessica, we're sorry for the negative experience and have passed this feedback on to our product and technical teams. If you're experiencing system errors, try uninstalling and reinstalling the app. Please know your health info is also available via the web at MyUPMC.com. For more help, please call 1-866-884-8579. Thank you for leaving a review.
gina v.
May 18, 2026
This app is usually really easy to navigate. Appointments and test results are accessible, and normally finding things is easy. However, lately the app has been close to being unusable. Anytime you tap on something, you get an error message like "can't open [xxxx] now, please alert system administrator." Usually you have to back out and start over, but then it will happen on the next thing you tap. I have already tried uninstalling and reinstalling the app.
7 people found this review helpful
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UPMC
May 19, 2026
Hi Gina, we apologize for the negative experience. We've passed this feedback onto our technical and product teams for further consideration. Please know your health information is also available via MyUPMC.com. Thank you for leaving a review as it helps us to improve.
Rachel Ward
May 21, 2026
Recently, I feel like I can't do anything on this app. I am unable to message my doctor regarding my prescription and unable to schedule appointments with them. update: I have updated the app. It only lists one doctor, not my primary. it's impossible to schedule a yearly with them via the app. I also just made an appointment (based on the app) with a doctor who was accepting new patients. An hour later I got an email stating the location was closing. Get your information together UPMC.
5 people found this review helpful
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UPMC
May 21, 2026
Hi Rachel, we're sorry to hear about your frustrating experience. If you'd like to discuss this further with a Patient Relations representative, please call 1‑866‑705‑7020 and they'll be happy to assist. Thank you for leaving your feedback as it helps us to improve.

What’s new

UPMC has transitioned from multiple patient portals to a single, upgraded portal experience: the new MyUPMC, powered by MyChart. The new MyUPMC will offer more connectivity to providers and locations across the system.