UPMC Health Plan

3.1
1.43K reviews
100K+
Downloads
Content rating
Everyone
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About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

ACCESS INSURANCE BENEFITS
- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

FIND CARE IN YOUR NETWORK
- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

WELLNESS CONNECTIONS
- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.
Updated on
Oct 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.1
1.41K reviews
Michael Keller
September 5, 2024
It's darned difficult to find what I'm looking for. Trying to get to the section where I can order health items with the flex card takes. Much too much jumping around to find. Once I find it, the .message ":can not access this page" is displayed, sometimes for 10 to 15 seconds, and then connects. By this time, I've wasted 15 minutes. Next, I have to scroll through the whole catalog because of glitches in the search function. My last order of 4 items took me nearly an hour to complete.
7 people found this review helpful
Did you find this helpful?
UPMC Health Plan
September 4, 2024
We're sorry to hear that you're having trouble navigating the app. If you still need assistance, you can always call member services at 1-844-220-4785, Monday through Friday from 7 a.m. to 7 p.m. or Saturday from 8 a.m. to 3 p.m.
A Google user