UPMC Health Plan

1.08K reviews
Content rating
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About this app

This mobile app is for UPMC Health Plan insurance members only. Not a UPMC Health Plan member? Learn more about plans, services, and benefits of membership at www.upmchealthplan.com.

The UPMC Health Plan mobile app puts your health insurance information in the palm of your hand. It offers convenient on-the-go access to your health insurance benefits and wellness plans. Whether you need to chat with a Health Care Concierge about a plan benefit related question or forgot your member ID card for your doctor’s visit, this app has you covered.

- View member ID cards for you and your family, and email them to your provider directly from the app.
- Review current coverage and benefits for you and your family.
- Use live chat and secure messaging to connect with a Health Care Concierge.
- Check the status of your recent claims and review your claims details.

- Easily search for in-network providers and hospitals.
- Browse medical, dental, vision, and behavioral health providers and facilities.
- Filter results by proximity, view directions, and tap to call a provider or facility.

- Live chat with a health coach to set lifestyle goals or stay motivated.
- Check your Take a Healthy Step progress.
- Take the MyHealth Questionnaire to learn about your health, understand how to reduce your risks, and spend less on care.
Updated on
Nov 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.06K reviews
A Google user
January 25, 2020
Previous version of this app would not load. They now appear to have fixed that issue. The new app appears to have plenty of useful features, including recent claims, ID cards, live video visits, ability to look up providers, and more I'm sure. One feature I didn't see was the ability to make an appointment through the app. It does provide phone numbers, so you could always call, but it would be nice to be able to request an appointment in the app. Overall, a good and useful app that I'm sure I'll be using in the future.
67 people found this review helpful
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UPMC Health Plan
January 25, 2020
Hi Kevin! We have just released a new version that should fix some performance issues. Please check it out and let us know what you think!
October 29, 2023
Does not replace the defunct flex app. Used to be able to upload receipts to keep track of what I'm buying with the flex card. Now all I can see is the total amount spent. Not the details of the receipts. This app does not replace the functionality of the flex app. Plus what happened to all the receipts I already uploaded?
1 person found this review helpful
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Cassandra Bryan
October 1, 2023
This app has been nothing but problems for me since I had them.Wont let me log in,I call to change some info never happens ,so I can't log in when I could log in to scan products to make sure they were covered got to register half of them was not,never get reimbursed after I send my receipt in so it's all bs ,I'm fixing to drop these clowns.Im on disability and can't keep payn out of pocket for stuff that's says it's covered.
7 people found this review helpful
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What's new

Thank you for using the UPMC Health Plan Member App!
Members with a Flex Spend Account or Dependent Care Account can now submit reimbursement requests through the mobile app.
The new Recommended Care feature will help members schedule certain exams and screenings that may be due.