I installed and I'm about to check it out I just can't see me paying 300.00 for a crack in my screen that's what Samsung charges I just have a plain oh S8
Won't get it due to bad feedback and 3 stars... I won't be caught. Installing now.
Find out if they have a service center near you first. I appreciate that they are trying to do right by their customers, but my wife was out of a phone for 3 work weeks waiting for shipping and repair. If you have a service center near you, or backup phone you can use while you ship it in for repair, I would say it's worth the saved money, if not--you may need to pay the premium for something more immediate. Repair quality seems great. I was not impressed with how long it took, and that they didn't inform me when I filed the claim that it could take so long.
EDIT: After getting in contact with Upsie directly they were able to resolve all of my issues and were super helpful. I took my device to a local shop that was able to have the repairs completed. Unfortunately I cannot give them more than 3 stars as it was still quite an ordeal to get everything resolved with numerous phone calls and emails going back and forth. If your warranty is backed by NewLeaf, be prepared for a ride. ORIGINAL REVIEW: Bait and switch. They sell you a warranty that covers specific things like dead batteries, but then when you call to get it replaced they adamantly tell you that batteries are not covered. It also says you can get it fixed locally and have them bill upsie, but that is a lie too, they require you to mail it in.
I would first like to say that I have not used the service yet. But customer service was excellent when I had problems trying to validate my warranty. They emailed me almost immediately and continued to work with me for almost an hour to figure out the problem. Hopefully their warranty service is just as good when I break my phone. Because I know I'll break my phone.
App keeps crashing. I can't upload my receipt to the app to prove my purchase and be covered. Waste of money!
Minor bug fix