I am a big advocate for using the local cabbies and have used flywheel for a long time now. This is the 2nd time that the app won't register that my location is turned on and gives me the option to turn location on or quit the app. I've tried several things to get the app to register that my location is on including uninstalling and reinstalling the app (which worked the first time thid happened a few months back). My location is working because other apps recognizes it, would love some tech support in figuring out how to get this app to work properly for me again.
Payment declined I loved this app until the other day when it declined my payment because I hadn't updated the info for my new debit card. Now it keeps saying my card is declined even though I've got plenty of funds. I tried using another debit card AND my credit card, but it still keeps asking me to use a "valid" credit card. I've contacted customer support via 2 separate emails & gotten no response. I thought I wouldn't have to go back to Uber/Lyft but this is forcing me to do it!
I agree with others, the developers should seriously reconsider the permissions this app really needs or add explanation why so much is deemed necessary. Also, I am having the same problem as others, can't add a credit card, Google is shown as payment option but when you click on it, a message is displayed that this option is not available anymore... well, then dont show it. In the credit card scan window, a paypal logo is displayed... over all the app feels neglected like it could use some developer tlc.
Credit card declines The app will frequently log me out, then states my card is declined. I have to delete it, then re-enter, or put in a different payment. Also, complaints of driver screw-ups are handled poorly. Customer service @ flywheel are 3-4/10. Lucky I hate Uber.
Dangerous driver, app don't care!! 3 gfs and I took a flywheel taxi Friday night-all sober!! Driver tried to extort us out of 150% of the fare halfway through our trip, refused to pull over so we could contact police and texted and made a handheld call while driving. Flywheels response...he may need retrained!!! Take this man off the roads and act responsibly!!
Can't never book a ride Can't book a ride no matter where I'm at or what time it is. Apps said driver is 5 minutes away. But when I request for it. No drivers are available. U suck flywheel.
Added vehicle type selection in San Francisco
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!