Payment declined I loved this app until the other day when it declined my payment because I hadn't updated the info for my new debit card. Now it keeps saying my card is declined even though I've got plenty of funds. I tried using another debit card AND my credit card, but it still keeps asking me to use a "valid" credit card. I've contacted customer support via 2 separate emails & gotten no response. I thought I wouldn't have to go back to Uber/Lyft but this is forcing me to do it!
Credit card declines The app will frequently log me out, then states my card is declined. I have to delete it, then re-enter, or put in a different payment. Also, complaints of driver screw-ups are handled poorly. Customer service @ flywheel are 3-4/10. Lucky I hate Uber.
Dangerous driver, app don't care!! 3 gfs and I took a flywheel taxi Friday night-all sober!! Driver tried to extort us out of 150% of the fare halfway through our trip, refused to pull over so we could contact police and texted and made a handheld call while driving. Flywheels response...he may need retrained!!! Take this man off the roads and act responsibly!!
I agree with others, the developers should seriously reconsider the permissions this app really needs or add explanation why so much is deemed necessary. Also, I am having the same problem as others, can't add a credit card, Google is shown as payment option but when you click on it, a message is displayed that this option is not available anymore... well, then dont show it. In the credit card scan window, a paypal logo is displayed... over all the app feels neglected like it could use some developer tlc.
Can't never book a ride Can't book a ride no matter where I'm at or what time it is. Apps said driver is 5 minutes away. But when I request for it. No drivers are available. U suck flywheel.
Definitely Like First transit app I have ever used. For someone who grew up with black and white TV, I am amazed. Used this twice on Friday night and had a cab in under a minute both times.
Added vehicle type selection in San Francisco
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!