
Mark Davies
bizarrely not mobile friendly. time picker for collection is so sensitive, unless you get right on the money it doesn't move, plus it's greyed out which makes it look like it's disabled. Checking your order after you've placed it there's a box which is supposed to give the tel nbr to call but it's off the bottom of the screen and it doesn't scroll! doesn't matter if you rotate, still can't see it. it's marginally better than the website in that you can remove something from your order.
1 person found this review helpful

Steve
Says on app you get 10 percent discount which that didn't happen. Couldn't add any pizza without adding extra topping before I could add it to the order. Doesn't let you pay by Google pay at all, you have to type in your card details by some random 3rd party company which usually means it's a scam. So trying one order and paying by cash. If this review stays up, you know nothings changed.
1 person found this review helpful

Richard Poeta
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Your app pops up unwanted notifications (today's was Burns Night) but gives no way to switch these off. Lacking ability to turn these off makes them intrusive and bad practice. In response you pointed out you can turn off all app notifications from settings. However that would also turn off useful notifications during ordering and delivering food. It's standard good practice to let users keep some notifications but opt out of unsolicited pop up marketing/engagement notifications. Please do so.
2 people found this review helpful
What The Fork
January 28, 2021
Hi Richard,
Thanks for leaving your feedback. You are able to turn these off within your settings on your device from the 'Apps and Notifications" setting. We really aim for these not to be intrusive and aim to provide value to our end users.
I hope you use the app further in the future and enjoy the experience and change your review of it.