Urban Company (Prev UrbanClap)

Urban Company

About this app

UrbanClap is now called Urban Company! We have taken multiple steps to ensure a hygienic service experience in the safety of your home. Through the app, you can book at-home services - from beauty & wellness for women & men, to home repairs & maintenance, such as AC servicing, electrician, plumber & carpenter. The complete list of at-home services is as follows:

Beauty and Wellness: Salon at home, Spa at Home, Party Make-up, Parlour at Home, Massage at Home, Haircut for Men, Laser Hair removal

Repairs: Electricians, Plumbers, Carpenters, AC repair, Washing Machine Repair, Refrigerator Repair, RO or Water Purifier Repair, Microwave Repair, Geyser Repair, Chimney and Hob Repair

Cleaning and Pest Control: Home Deep Cleaning, Pest Control, Bathroom Cleaning, Sofa Cleaning, Kitchen Cleaning, Carpet Cleaning, Car Cleaning, Disinfection services

Home Projects: Home Painters

Choose from over 50+ services and book home services on the app based on pre-approved prices. Avail at-home services from trusted and background-verified professionals.

We currently serve in: New Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Ahmedabad, Jaipur, Kolkata, Chandigarh, Lucknow, Ludhiana, Visakhapatnam (or Vizag), Vadodara, Nagpur, Kochi, Bhubaneswar, Surat, Indore, Bhopal, Noida, Greater Noida, Faridabad, Gurgaon, Ghaziabad, Thane, Navi Mumbai, Secunderabad, Dubai, Abu Dhabi, Sydney, Singapore, Austin

UrbanClap, now Urban Company, is the highest rated, highest ranked app in House & Home category, used by over 7,000,000 customers! For any queries, use ‘help center’ in the app.

Privacy Policy: https://www.urbanclap.com/privacy-policy

Ratings and reviews

The application works well. Excellent contractors for both housecleaning service and massage. 4 stars for the app, 5 stars for the contractors. HOWEVER, I WILL NO LONGER LEAVE A TIP VIA THE APPLICATION. GIVE IT TO THE SERVICE PERSON IN CASH. I was told that the company had not paid tip money collected for a year for one of the people I used. I don't know if it's true or not, but it seems best to know that the person is actually getting the money. That's the reason for my 3 star rating.

This app is terrible. It is not possible to add "chores" services to repeat bookings. It is not possible to change address of repeat bookings. It is not possible to create a new issue to chat with customer service if the issue is not a complaint about the professional. We have complained about the poor user experience of the app several times but the app never gets updated.

I have been waiting for over an hour past the scheduled arrival time, and the professional hasn't shown up. I tried to contact customer care through the help button but there's no chat box to enter my issue. The app's UI is buggy and frustrating. I reported this issue 4 months ago, but it's still not resolved. Seems like they are running the company with fewer than 5 people – no developers, no customer care. No option to contact them when the professional doesn't arrive.

What's new

Under the hood improvements