Urban Company (Prev UrbanClap)

Urban Company

About this app

UrbanClap is now called Urban Company! We have taken multiple steps to ensure a hygienic service experience in the safety of your home. Through the app, you can book at-home services - from beauty & wellness for women & men, to home repairs & maintenance, such as AC servicing, electrician, plumber & carpenter. The complete list of at-home services is as follows:

Beauty and Wellness: Salon at home, Spa at Home, Party Make-up, Parlour at Home, Massage at Home, Haircut for Men, Laser Hair removal

Repairs: Electricians, Plumbers, Carpenters, AC repair, Washing Machine Repair, Refrigerator Repair, RO or Water Purifier Repair, Microwave Repair, Geyser Repair, Chimney and Hob Repair

Cleaning and Pest Control: Home Deep Cleaning, Pest Control, Bathroom Cleaning, Sofa Cleaning, Kitchen Cleaning, Carpet Cleaning, Car Cleaning, Disinfection services

Home Projects: Home Painters

Choose from over 50+ services and book home services on the app based on pre-approved prices. Avail at-home services from trusted and background-verified professionals.

We currently serve in: New Delhi, Bangalore, Mumbai, Chennai, Hyderabad, Pune, Ahmedabad, Jaipur, Kolkata, Chandigarh, Lucknow, Ludhiana, Visakhapatnam (or Vizag), Vadodara, Nagpur, Kochi, Bhubaneswar, Surat, Indore, Bhopal, Noida, Greater Noida, Faridabad, Gurgaon, Ghaziabad, Thane, Navi Mumbai, Secunderabad, Dubai, Abu Dhabi, Sydney, Singapore, Austin

UrbanClap, now Urban Company, is the highest rated, highest ranked app in House & Home category, used by over 7,000,000 customers! For any queries, use ‘help center’ in the app.

Privacy Policy: https://www.urbanclap.com/privacy-policy

Ratings and reviews

I just can't find your phone no. Or call me back option. There used to be an option to talk to customer care where someone used to guide on requirements. Due to lack of that I am not able to book your services. I looked everywhere in the app but just can't find how to connect to customer care, It's so annoying.. not sure if it's app design issue or intentionally they did it. If intentional I can only wonder why !! If customer can't talk to you how they will be able to book services !!!

Horrible experience with Urban Company. the customer support is a pain to deal with. The app is ridiculous. They charge you from your saved card for issues at their end and when you ask for a refund they can only give it as app credit, which means you have no other option than to use their service. Also there are t&C's on how u can use this credit. They just want to make a fool of their customers. No regards for customer experience or honesty in business.

Delay in assigning professional and then end up canceling the appointment coz they won't assign anyone and make you reschedule. And it's on a weekday. I booked the service in advance but last minute professional denied due to some personal reading and then it was just moved to other slot with no one assigned. Do you realize customer chooses slot based on their availability so when you keep pushing it to other slot, it's not always possible for us to be available. This isn't the first time.

What's new

Under the hood improvements