Massage at home | Urban

3.5
1.05K reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Relax, you’re home.
Urban brings a human touch to city life, with massage, beauty and wellness treatments delivered to your door in as little as 60 minutes.

Choose from over 50 services – including deep tissue massage, facials, manicures, physiotherapy and more. A fully equipped, trusted therapist comes to you, wherever you are in:

London, the South East, Manchester, Birmingham, Liverpool, Glasgow and Edinburgh.

Making life in the city better – one massage at a time
Massage at home: 15+ styles including deep tissue, relaxing, sports, pregnancy and sleep-focused
Beauty treatments: Facials, manicures, waxing, brows, lashes and more
Osteopathy & physio: No referral needed – degree-qualified therapists come to you
Vitamin drips: Delivered by NMC-registered nurses in partnership with Get A Drip
Trusted therapists: Urban pros are insured, qualified and reviewed

Self-care, made simple
• Enter your address
• Choose your treatment
• Pick a therapist based on reviews
• Track their arrival in real time

Your space, your rules
Set the mood your way – candles, music, lighting. Urban brings the spa to your space, on your terms.

City life with a human touch
• 1.3 million+ treatments delivered
• 4.92 average rating
• 537,000+ five-star reviews
• 250,000+ clients
• Featured in Marie Claire, The Times, TimeOut, TechCrunch

Download Urban and take a moment to feel better – without leaving home.
Updated on
Mar 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
1.03K reviews
M
December 3, 2025
Been using it for years but service has really gone downhill. Booked one therapist and another shows up. Support is non existent. Favourites and past bookings disappeared too update: took over one hour for agent to respond to chat for an imminent booking. Which meant that therapist was already on the way and they basically refused to acknowledge the problem. I won't be using again. Can no longer recommend due to lack of customer support service.
5 people found this review helpful
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Eleanor Ball
February 18, 2026
Great app with lots of wonderful therapists, app changed recently but now seems to be working fine. Only problem is how much Urban take from the tharapists, over 30% and they have apparently increased that recently and not reduced the price for us, hard to want to support this greed.
3 people found this review helpful
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Geri Peak
December 1, 2025
since the update it won't let me book. it won't accept my phone number. maybe because it's a US phone number but you accepted it for two bookings last week so I don't know what's going on. The service is fantastic. five stars but if you can't book it's zero Stars
1 person found this review helpful
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What’s new

• Implement referral share link with descriptive metadata
• Upgrade PayPal integration via Braintree module
• Extend address suggestion flow with additional address detail requests
• Apply general performance optimizations and bug fixes