Does not inform the user if the massage has been cancelled by the masseuse/masseur. Even though the massage had been cancelled, I still received notifications stating that my massage would begin in an hour. The massages themselves are great.
What a disappointment, I don't even know where to start! Booked a massage for two to celebrate valentines day and it couldn't have gone worse. Only one of the two therapists booked showed up on time, 10 minutes after the booked time Urban Massage calls me to let me know the second therapist would be late and they were not able to reach her at that moment. Really?! So unprofessional. The other therapist arrived 45 minutes late saying there was a miscommunication between them (therapists) and Urban Massage. I was also supposed to get an aromatic candle to use during the treatment that never came. It's been two days and they haven't contacted me to talk about the refund. BIG RED FLAG - STAY AWAY
It was very easy to use and book. I am hopeful the experience will be great too.
Very easy to use and booked an appointment in 10 seconds!!
Well designed and intuitive app
Excellent. Easy to use
You can now see the people you've invited via our new referral programme, and whether you're due a reward.
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