Crashed after payment submission, then again after fax preview So far, I am not impressed. The app installed with no issues. Then, once I submitted my payment, I got a blank screen. It remained blank with absolutely zero functionality for 20 minutes. Then, when the app finally opened and I prepared to send a fax, I opted to preview it first. I got the preview, but then the app closed. Now, when I attempt to open it, it just stays on the logo screen with no functionality. Frustrating.
Too many problems There are too many problems. The app doesn't work properly--when I try to attach a file from Dropbox, it says "still working" forever. It also doesn't work in the desktop view of Firefox. It works partially in the desktop view of Chrome, but deleted the coverletter from my attachment! These problems have been longstanding. There are too many hassles just to send an encrypted fax.
Work great for me! Easy to set up, and follow. Much cheaper way to fax. Works EXCELLENT, and have NO COMPLAINTS!!! Worked right from my Samsung Galaxy S4 phone in my home. You need Wifi service, or Internet service on your phone. I use this app on tablet and cell phone, and it much cheaper than paying someone to fax for you. You have your own fax #, and get email confirmation once fax has gone through. I have HP Officejet Pro 8600 printer (uses all in one printer app installed to phone). Also, recommend installing Google Doc app to use with this fax app too. LOVE IT!!!
Spent a bunch of time purchasing the app and then it won't load. First it said the number you chose wasn't available after I went through the whole sequence and then I entered all my credit card information and it bombs every time. It's a piece of crap
Great app and service I like the service and the app. A great help to my business. Only minor problem is that it offers no way to exit the app. You can logout but not exit.
Although, concept is very good but based on factual testing at my end I give this app ONE STAR RATING BECAUSE OF THE FOLLOWING NEGATIVES I HAVE EXPERIENCED WITH IN A WEEK: Sent 41 faxes but sorry to say 27 faxes did not go through, that is, failure rate 65℅ which is not acceptable on any account. Also, when fax number is dialed fully, it is very strange that instead of immediate normal fax tone , you hear FIRST, Female voice " PLEASE START YOUR FAX MACHINE NOW " besides given app version is not 1.1.1.
What's new in 1.1.1:
Access your favorite features using the XFINITY Connect mobile app from Comcast.
Use your fax number from your mobile phone with this app!