Sucks. Slow, clunky, buggy and inaccurste sums it up. A total zero and new version hasn't improved it. When setting up fingerprint authentication, screen freezes on "Loading". You have to force terminate it, the only way to exit the app. I don't get it, how would an organization release such a collection of non-working software is beyond my understanding.
Used to work okay but after latest update, all I get upon opening the app is a tiny little screenshot of a sign-on page that doesn't allow me to type into it so I can't even log on. I've tried clearing cache, all data and reinstalling. I have a Galaxy S8 stock. Total fail. Please test at least before releasing a fix.
Doesn't work, clicking the options does nothing but change their color. I guess I shouldn't be surprised, the insurance sucks too.
Bad app. Instead of scrolling 4 screens just put it on the first screen.
Lot of bugs, not working most of the time
Never waste time on writing reviews. This app is useless. It freezes, can't use the cost estimator because it doesn't include dental procedures. Type in what you're looking for and nothing comes up. Waste of time. Just call the dentist/doctor office. It will be faster than messing with this app!
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Details on what is included with paper suppression for first time users
*Link to full site to access your Explanation of Benefits
*Additional navigation and content for members with disabilities
We fixed -
*Navigation when obtaining cost estimates and viewing urgent care providers
*Eliminated error some members saw when viewing ID Card
*Provider names containing apostrophe display correctly
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