Keeps getting worse and worse Used to crash all the time. Looks like they might have fixed that but now when you log in or you switch screens there is a pop up ad that overlays the entire screen. If you touch the screen anywhere you are immediately redirected to the REI website. So if you just want to check your balance or pay your bill you have to close the pop up first. Every...single...time.... So annoying. If I wanted to go to the REI website, I would. No need to throw it in my face every time I try to use this ap.
Interface is Terribe Most of the time I can't log in. It gives off an error. When I do get a chance to log in, I am immediately redirected to the REI website and my mobile Web browser opens up. Upon exiting the website and trying to get back to the app, the screen is faded out. When tapping the screen to navigate through the app, it immediately sends me back to the REI website using my mobile browser. It's very annoying. The app is virtually impossible to use.
Um...what? App crashes when paying my bill. Oh and now some crap pop-up that doesn't fully load and bogs down the app... Super cool.
Can't log on Every time I try to log on it gives me a technical difficulty error message. Log in name works, pic icon shows up, enter password and get error message. Using standard non-mod Samsung Galaxy S6. P.s. my password works on the US bank web log in page so I know I got it right.
Pay issue Everytime I pay my bill, the app crashes and does not give me confirmation that the payment was received.
Network error Constant pop up saying there's a network error and the service is unavailable. Happens every second or less. I'm connected to the internet.
Enhanced Payment Features, including the ability to schedule a future dated payment and autopay. Other minor bug fixes.