Missing accounts total September 2016: Still waiting on an update for the account total. The app works fine; however, its missing a total amount of your combined accounts, which would be helpful. That's a big thing some would want to know at a glance. Fix this issue and a total 5 stars might be in your future.
Degraded to total crap. 8/25 update says I'm not connected to the internet (WRONG) and just locks up. I really hope their app programmers don't have anything to do with my money. (Emailed developer and got the expected "it's just you" response.) Uninstalled. May have to change banks. 9/21 update fixed the internet problem but was real quircky starting up. (Had to try twice.) And, sigh, the mobile deposit feature is still broken. And the first few times I've used it, I wasn't getting an all white login screen. Now I am. (Just keep tapping up there. The username box eventually gets highlighted.)
2.12.13 crashes, unusable After the update to this version the app crashes after I enter my password. I reinstalled but it still doesn't work (Nexus5). Seems that turning off remember me caused this.
Jason...Give me finger print login Very disappointed that they haven't implemented biometrics yet. You have touch ID, but you're neglecting your Android users. I opened an account with USAA because they have it.
Duplicate Checks As of lately, when I try to mobile deposit my checks it tells me the app is unable to verify my information and to try again. So, as anyone would do I press submit again, it works. However, it then tells me I have submitted my check multiple times. This has happened twice. I now have two "denied" checks in my history. Won't rate well until it gets fixed.
Extremely slow and clunky UI Their previous app UI was extremely better than this new one. New UI is extremely slow and app screen navigation takes a long time. That being said the functionality of the app is great and you can do many things. Please fix the slow UI.
Based on your input, we are excited to share recent enhancements - keep the great feedback coming!
• Better keyboard - added a numeric only keyboard when making payments, deposits and sending money
• Fewer clicks - reduced the steps required to make multiple bill payments in the same session
• One less bug - fixed an issue where the login screen displayed incorrectly in some cases
Tap and pay with your phone, get instant notifications, and lock your cards.