Keep listening? To whom? Yep, other users are right. Almost every revision leaves this app in worse shape, less intuitive, more laborious, less helpful. You say you keep listening - but to whom?
Ridiculous. Do you know what my banking app doesn't need? Personalization. I don't need a selfie. I'm the only one logging in. I hate this app. I was using the mobile website, until that got redesigned and went down the tubes, too. The design of this app is just bad. The old app was supposedly award-winning, I can't figure out how this one is an improvement. I am sad that there are designers that probably spent months on this, because honestly? It feels like they wasted their time.
Update ruined it Used to love this app! Simple and convenient.. I could tolerate the initial upgrade, but every update since only gets worse. I use the mobile app to balance my ledger and every time I scroll down, it loads new transactions automatically but goes back to the top of the list, losing my place. Too many steps to get to what I actually want to see. Please go back to simplicity!!
Sucks now Old version was way way better. Depositing a check from the app ends up taking 5+ attempts when it "can't read the front of your check" despite the image being perfectly clear when it captures. Keep trying, taking the same image over and over, it eventually accepts. Terrible. All the other reported issues are true too. This sucks. I miss Charter One.
Just keeps getting worse Guys, come on now! This is ridiculous. Every update this app gets more complicated and WAY HARDER to use. I'm quite tech savvy, so I've managed to mostly figure it out, but there is NO POINT in having it on my phone anymore since it takes SO LONG to do anything. If my phone won't let me uninstall the updates, then this app is gone. Way to kill a good thing... Way to go.
Biggest headache I wish i would have NEVER done the updates. I miss the old basic app that had all you need, was easy to use, didn't crash religiously *when it occasionally opens* and WORKED. This crap you guys keep rolling out gets worse & worse. PS~why are we forced to pay to make a deposit!? I bank with 3 banks and you are the ONLY ones who make me!! I spend 20 minutes trying to make a deposit~the least you could do was let me keep my money~~instead of continuing to stick it to me while i fight the app!!
What's New in Version 1.17.10
- Minor content and usability updates