Upgrade looks sleek but is too slow to load and does not offer all features to manage accounts as previous version esp. viewing statements as a pdf in app. Downvote for this. Reporting features for tracking credit/debit spending offered in online banking would be great to see offered on mobile and mobile deposit needs to work! Wish it was like Discover where you can view all accounts quickly too.
Doesn't work!! I have a brand new Samsung 8 the app just freezes my phone. I've called my carrier and I went to US Bank and I've even emailed the developer. They say uninstall and reinstall. Done that and I've done a factory reset and the app still doesn't work. My husband has the exact same phone and his app works just fine. This would be my most used app. I am lost without my bank on my phone!!
The mobile deposit feature never works and the app just shuts down. There's limited information available within the app, and the menus are a bit confusing. I.e. when going through and selecting different menu items ("Payments," "Customer Service," etc), the menus available along the side of your screen are SIMILAR, but they are not the SAME.
Great way to manage my money! I can make transfers and access my info at any time. Last year it even helped when my CC# was compromised and I was charged for purchases I did not make. I was able to contact a customer service rep and get the claims resolved. Very happy!
Transactions payments are VERY slow or delayed for many hours or days. Most apps I have shows payment transaction almost immediately as pending. Sometimes you forget if you or not and doesnt show until after several days later. US BANK app is disliked the most.
This app does not work with my Samsung galaxy s8+ or my wife's Samsung galaxy s7. The screen just goes black after you sign in and freezes up. Pleas fix this as we need to be able to use this app every day and it makes it easier and more convenient on our phones.
Thanks for the feedback – we’re excited to share the following enhancements:
• Better mortgage management – you can now view eStatements, set up recurring payments and more
• Continued credit card improvements – now easier to set up automatic payments for credit cards
• Enhanced Help feature – find answers faster with our new searchable knowledge base
• Minor bug fixes