Very easy to get results. Just be patient. Downloaded app and tracked first package in under 3 minutes. Better than myUSPS cause I didn't have to sign in. Users with complaints pay attention, you are presented with the option of entering tracking numbers or scanning them. Just select scan. Then place tracking receipts on a flat surface and scan away.
I sent a package to Torrance, CA on 17 March. The tracking appeared the next day. The app shows all the locations. Then on 21 March, the info stopped. My package was "lost" during delivery. I called that post office to inquire about my package. Several messages where left by them that my "small package was lost on the truck" (perplexing they knew before I described it). I have filed a claim with the mail insurance, but the mobile app claim form, drop down selections DO NOT WORK. Therefore, I need to use a computer to place the claim. I ONLY gave 4 stars b/c the app pin-points last tracking destination. Research online shows that Torrance, CA 90502 has a history of "lost" package complaints.
The app works as it should but only when the USPS scans the packages. Most of the packages I get now are only scanned about 50% of the time. I have a package on the way now. It was supposed to be delivered today (and it wasn't) according to USPS. The last scan (in transit) was 4 days ago and the package was about 1000 miles away. I hate it when shippers use the USPS because I know I will not get 100% shipping status. Maybe it's time to privatize so people will be forced to do their jobs?
Posted an item to South Africa. All the app did was tell me I handed it in at a USPS branch and once it was picked up, THAT WAS THE LAST I HEARD OF IT. I understand that once on a truck or in a plane there is no tracking available but come on people, technology is all around us and at one point it had to have been scanned. I know it was delivered but the app has no updates so basically useless for international tracking.
Very Useful. Not sure why others have complaints. I'm a huge Poshmark customer and I use this app daily. Love that I get alerts when packages are shipped and have arrived. Great tool for online shoppers and shippers. Have never had issues with USPS...They are a fraction of the cost of UPS and FedEx and handle way more than just packages!
This is a simple app . Just long press and copy tracking number open app long press on the scan bar .....Press track and every time you go back into the app just press scan and (even if you have multiple packages) it will list all packages and status .. people expect way too much .
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