Supra eKEY®

Supra®

About this app

** eKEY is intended for use with the Supra Real Estate system **

With eKEY software, use your Android as your lockbox key. eKEY updates wirelessly so you can do business anywhere!

eKEY Basic provides the following features:
- Wireless updates and alerts
- Obtain listing keys
- Keep track of all your key boxes right from your phone!
- Manage and program your keyboxes
- Easily place and remove keyboxes from listings using your phone (You can also change your own shackle codes)

eKEY Professional provides the following features:
- View, search and save MLS listings
- Quickly search and view a comprehensive list of all the agents in your MLS
- Create profiles for each of your clients, making it easy to show clients exactly what they want to see
- View listings on a map
- View detailed showing information

Contact your board or association to upgrade from eKEY Basic to eKEY Professional.

eKEY is intended for real estate professionals who use the Supra Real Estate system. Users must purchase the required eKEY Adapter from their association or online at http://supraweb.suprakim.com.

Ratings and reviews

This app is a good concept but very poorly designed. I have nothing but issues with this app every time I go to a showing. It takes entirely too long for the app to connect to the lock boxes, it will say the box is ready to open but the lock box wont open and thats if the app is working at all without kicking me out every time I enter my pin. Overall this app needs a lot of improvement. This service isn't worth the fee.

Horrible app, it never updates on cellular when it's supposed to, even with really strong connections. It's a waste of time if you have to go back to Wi-Fi just to sync the app so that you can open up a lock. Added a bunch of bells and whistles that have no value to the end user, just open the locks. 12/07/2020. No changes, still junk. No cellular updating is possible. 2 yrs now. Several different phones.

I switched to Project Fi back in March after four months of not being able to make phone calls in my house with AT&T. Had no issues until about November. Couldn't access homes reliably and it happened with the same out of town clients on THREE separate occasions. I uninstalled again and reinstalled and it worked while at home. I got out in the field and denied. On hold for 45 minutes but ultimately, my client downloaded it on his iPhone and got access that way. Thankfully, my client was a long time friend. So embarrassing. Can't even do my job effectively. I noticed a new logo on the app so I tried to get that to work. Apparently I have used all of my authorization code requests. I have tried to call twice tonight (per Supra instructions after 5 PT) and still no luck after 15 minutes on hold. Do something, please!!!!

What's new

Defect fixes