Supra eKEY®

2.7
2.6K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

** eKEY is intended for use with the Supra Real Estate system **

With eKEY software, use your Android as your lockbox key. eKEY updates wirelessly so you can do business anywhere!

eKEY Basic provides the following features:
- Wireless updates and alerts
- Obtain listing keys
- Keep track of all your key boxes right from your phone!
- Manage and program your keyboxes
- Easily place and remove keyboxes from listings using your phone (You can also change your own shackle codes)

eKEY Professional provides the following features:
- View, search and save MLS listings
- Quickly search and view a comprehensive list of all the agents in your MLS
- Create profiles for each of your clients, making it easy to show clients exactly what they want to see
- View listings on a map
- View detailed showing information

Contact your board or association to upgrade from eKEY Basic to eKEY Professional.

eKEY is intended for real estate professionals who use the Supra Real Estate system. Users must purchase the required eKEY Adapter from their association or online at http://supraweb.suprakim.com.
Updated on
Oct 29, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.7
2.54K reviews
John Narducci
May 16, 2025
When it works it's fine, but when it doesn't it costs money. Nothing like going to showings and not be able to access the home because your app freezes and crashes. Does not allow me to get past the pin screen. reinstalled multiple times allowed all permissions dumped all other Bluetooth devices and it still freezes and crashes
5 people found this review helpful
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Supra®
June 5, 2025
Hi John Narducci, we are sorry for the frustration the issue has caused. We are actively working on the apps stability and speed. In the meantime, please reach out to us at suprasupport@honeywell.com and we will be happy to assist you.
Tyler Adams
June 3, 2025
Despicable that the only option to get into a home is so broken and user hostile. Always freezes in the middle of unlocking, in the middle of an in app update, while inputting codes, just constantly. Not to mention the support is virtually non existent, and the service hasn't been updated since October 2024. 0 stars, makes me wish someone would remove this awful monopoly in the industry and open up some efficient competition. I only use it because I literally HAVE to.
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Daniel & Julie Lane
May 2, 2025
Lately, I have to update every time I try to use the key. The app gets locked in a death spool and stuck on connecting to key box. Today, I restarted my phone 3 x, uninstalled the app, reinstalled the app, waited for a verification code to use the app, death spiraled at the connection, updated again and only THEN did the thing work. 45 minutes of a property visit wasted fighting with this app. I've used it since it was first put into use in our local area. Problems are new and frequent.
5 people found this review helpful
Did you find this helpful?
Supra®
June 5, 2025
Hi Daniel & Julie Lane, we are sorry for the frustration the issue has caused. We are actively working on the apps stability and speed. In the meantime, please reach out to us at suprasupport@honeywell.com and we will be happy to assist you.

What’s new

Defect fixes