David Briggs
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Not happy paying a monthly subscription. Their main points to justify $16-$25 every MONTH. 1. Maintenance and Updates (many co's selling hardware offer firmware updates w/o charging monthly. 2. Support Services (customer service is almost standard since the birth of business...next) 3. Data Storage (This isn't a bad idea. Logging who's entering the property through the doorway. 4. New features (really? That's what eKey 2, 3, and 4 are for) No justifiable reason to charge everyone $300 a year.
1 person found this review helpful
Hi David Briggs, we’re sorry you experienced difficulties with the app amongst other things. Please reach out to our support team at suprasupport@carrier.com, and we’ll work with you to resolve this issue. Your feedback helps us improve.