Plain Awful! You have to do a manuel update daily. Instead of just clicking on update you have to go to the website and get a new code everyday. Then many times it doesn't connect with lock. Many agents in our office have to go save another if they can't get in to do a showing. This reflects on us.
Customer Service is a Joke The automated system and customer service is a Joke. You've hit the lotto if you ever speak to a human. I had to cancel showings bc my ekey stopped working today. It'd be nice to not get an emergency code every single day.
It doesn't work I have had this app on my phone since May 2016. I have tried it on at least 10 different homes with no success. I keep getting the error message emergency update ekey. I do and still get the same error message. I was unable to show a few of homes because of it.
Needs fixing While the basis of the app is great, and convenient, it doesn't work half the time. It never updates, I always have to manually do it. It takes at least 3 or four tries for it to actually communicate with the lockbox. Please fix!
Wonderful, love it Love this app. If you every have trouble with it not opening keyboxes simply turn off Bluetooth on phone. Wait for a couple seconds. Turn Bluetooth on phone back on. Works everytime doing this when in occasion I have a problem.
Fails most of the time Has trouble communicating with fob every time. Will have to cancel and restart, usually twice before it will recognize fob.***Update*** Ever since our MLS got iBoxes, the Bluetooth communication is quick, how ever I must force close the every single time I open a box, very annoying.
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