Supra eKEY®

Supra®

About this app

** eKEY is intended for use with the Supra Real Estate system **

With eKEY software, use your Android as your lockbox key. eKEY updates wirelessly so you can do business anywhere!

eKEY Basic provides the following features:
- Wireless updates and alerts
- Obtain listing keys
- Keep track of all your key boxes right from your phone!
- Manage and program your keyboxes
- Easily place and remove keyboxes from listings using your phone (You can also change your own shackle codes)

eKEY Professional provides the following features:
- View, search and save MLS listings
- Quickly search and view a comprehensive list of all the agents in your MLS
- Create profiles for each of your clients, making it easy to show clients exactly what they want to see
- View listings on a map
- View detailed showing information

Contact your board or association to upgrade from eKEY Basic to eKEY Professional.

eKEY is intended for real estate professionals who use the Supra Real Estate system. Users must purchase the required eKEY Adapter from their association or online at http://supraweb.suprakim.com.

Ratings and reviews

I'm a real estate photographer and use this app to get access to the properties I shoot. It has been buggy where when I enter my pin or CBS code to access the key, it freezes. Even when I get them in, it says it's connecting but never does. I called Supra customer support and they told me to go into Settings, Apps, Supra and force a stop. That fixed the issue.

I long for the old, unimproved app. This new, "improved" app responds slower and less reliably than any othe app on my phone. I am never certain it will work when I get to the iBox often getting a black screen when selecting any feature. I only select "obtain key" or "open shackle" now for fear of the non-responsive black screen. Even with limited use, I have had to uninstall & reinstall twice, while standing in front of a property trying to show. I have a Samsung Galaxy S7 Edge.

When it works (about 20% of the time), it's great. When it doesn't, it's very embarrassing! I can’t update the app while I’m at the door with a client. I can’t even seem to update the app at home with my wifi. I have to uninstall and reinstall before I go out. For my own listings, I'm going to start using a combo master lock as backup. FYI, I tried emailing the address you post in your review responses but it came back as "message blocked."

What's new

Defect fixes