MYIO

2.7
303 reviews
100K+
Downloads
Content rating
Everyone
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About this app

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to:
- Update personal and contact details
- Set communication preferences with your mental health provider
- Review statements
- Easily pay balances

To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.6
293 reviews
Ash R
April 18, 2024
I only have to use this to complete forms and see my scheduled appointment. I had to turn on accessibility in my phone settings so there was always a button on screen that would allow me to zoom in enough to actually read and fill out the forms. It used to zoom in, idk what happened.
1 person found this review helpful
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Elayne T
June 8, 2023
i'm now being forced to use this app to do virtual appointments when the browser plugin worked just fine. In contrast, this app doesn't work. It never shows a live preview of what i'm sending, just a frozen image. It has random audio and camera issues during sessions. i wish i could just opt out and use my browser which always worked well enough before!
34 people found this review helpful
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Valant
June 28, 2023
Thank you for writing. We have released an update that improves the performance of MYIO-integrated telehealth and fixed audio and visual issues some users encountered. We understand your frustration and apologize for the difficulties you've encountered while using MYIO for virtual appointments.
Melinda S
August 19, 2023
It would be handy if it worked. I have the same problem others have. When I've tried to leave a message, the window keeps randomly closing, and yes I have permissions granted. When I tried to enter credit card information same thing. The window would just close. It's an app with a lot of promise and terrible execution. The browser worked 100% better.
32 people found this review helpful
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Valant
November 2, 2023
Thank you for your feedback about the app closing unexpectedly. We’re investigating this issue and working to find a repair to give you a seamless experience and prevent this from happening in the future. Thank you for your patience!

What's new

We update MYIO as often as possible to make it faster and more reliable to you.
- Fixed a bug that caused the app to freeze after completing onboarding
- Fixed a bug that would cause the app to freeze after completing a clinical form