MYIO

Valant

About this app

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to:
- Update personal and contact details
- Set communication preferences with your mental health provider
- Review statements
- Easily pay balances

To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.

Ratings and reviews

unusable, I was just invited to this from my Dr. all of the forms they want you to fill in are displayed in desktop mode without the ability to zoom. so not only is this just a bad design choice, it's actually breaking the ADA. I don't have vision issues, but I still could barely read any of the text. if you look at the reviews this has been a known issue for two years...

I had been using MYIO through the web, but it kept telling me to get the app as it would make things easier. However, the app is only good for showing upcoming appointments basically. Any forms your care provider needs you to complete prior to the appointment, are basically impossible to complete. They cannot be zoomed in on, and cannot be rotated to increase the font size. Basically, one would need a magnifying glass to fill it out because the text is too small to read.

When I need to fill out forms, this app loads the forms, but the font is basically unreadable. It's tiny so they could cut corners and not pony up the dough for a basic zoom function. I have to take a screenshot and then zoom in, go back to the app and then attempt to select a micro sized yes or no. 2024 and that's just unacceptable. There's absolutely no settings. There's no way to contact them to discuss the issues, it's ridiculous.

What’s new

Squashed some bugs