MYIO

Valant

About this app

MYIO Behavioral Health Portal puts you in command of your behavioral health information, helping you manage your care. MYIO serves as a patient portal, enabling you to:
- Update personal and contact details
- Set communication preferences with your mental health provider
- Review statements
- Easily pay balances

To access MYIO, request an account through your mental health provider. To set up your account, download the MYIO app and enter the access code sent from your mental health provider via SMS. Enter your login details and save your password for easy access. Set your communication preferences to receive reminders and messages to your phone or email. Enable push notifications to stay updated on new information in MYIO.

Ratings and reviews

unusable, I was just invited to this from my Dr. all of the forms they want you to fill in are displayed in desktop mode without the ability to zoom. so not only is this just a bad design choice, it's actually breaking the ADA. I don't have vision issues, but I still could barely read any of the text. if you look at the reviews this has been a known issue for two years...

Volume on both sides of a call is so low that neither of us can hear comfortably. Also, I can't use either of my bluetooth headsets. One is bose and the other is jabra, so neither is a third-party knockoff that may have compatibility issues. The app has permission to my mic, camera and notifications... Lastly, it shows that my account needs activating when I've already activated.

set up needs improvement, having to send a link each log in is terrible. having multiple people being managed in an office, such as kids. Can't access them through the app as individuals. emails have to be separated per account, or your app is very confusing because I can't access both of my children's account under 1 email. this app is confusing, difficult and doesn't make things easier. the only con is messaging your provider.

What’s new

- Telehealth Audio Controls — A new audio button lets you switch between speaker, earpiece, or Bluetooth during video visits, with improved Bluetooth connection reliability.
- Updated Call Layout — Chat has moved to the More menu with message preview banners and unread notification badges, so you never miss a message during your visit.
- Faster Biometric Login — Face ID and fingerprint now prompt automatically when you open the app — no extra tap needed.