One star is too much for this app and bank. App is buggy, crashes, always have to sign more than once, mobile deposit rarely works. Always doing maintenance so when my kids are away and need money transferred, we can't do it. Emailed multiple times with zero responses. The branches are getting worse as well. My whole family has banked there for over 20 years however we are all switching to Golden1. Goodbye VF.
Used to be my favorite I used to love VF. I'd give the app and the bank 2 stars for many reasons. Email verification required every time I sign in and I always have to sign in twice. The amount of data accessible is less than desired. It's become a headache having Valley First now that the employees must communicate to somewhere else by online chat in order to handle anything. This increases the transaction and wait times.
Just like the bank, the app is lacking. No surprise here considering nothing comes easy with the bank, even activating a debit card is a challenge, why did I expect a working app? Customer service hangs up on me as soon as they answer, every time I call. It's just like this app that suits down when I open it.
I see something I want, not sure if I have enough funds. I open the APP, like it does everytime and the magic happens. Love it, it does what I need. Thank you Valley First CU for allowing me to be a member of such a outstanding financial institution.
Download again... Deleted this crap app because it never loaded and i couldn't do the online/picture deposit. I was told the app updated and that it's there now and there is a little camera at the bottom of the page (the app help page said there is a Deposit Check option) and there is nothing. Laame
I see all the bad reviews and I'm shocked I've never had any of the problems listed. I wonder if it may be thr persons phone and not the app.
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