It is a good app but diamond bank should discontinue the policy of deactivating a customers app account if he/she doesn't use it in a week. How do you encourage a customer to save when every week he/she has to look at what is in their accounts. It is wrong and typical of a Nigerian company to take their customers for granted.
Fix balance refresh bug. I've seen too many negative comments about the app, most of which I think are unfair. As an experienced user of many different banking apps, I'll say the app performs its basic functions very well. However, the developer needs to continue to improve the app and fix known/reported bugs. Fix the problem with balance not being updated after a transaction until the user closes and reopens the app.
Only because my clients insist on paying through diamond I would have abandon using this app. May glitches and issues, severally sent transfers twice upon one pin entry. Many times will refuse to work when one is in emergency. Owners should get up to the task to make this app reliable, enjoyable and safe.
The worst bank ever for domiciliary account, you keep being debited twice or more per transaction. You send them mail and they will reply saying till after three months before your fund get back to your account. What!. Too many errors on my account. I don't trust them one bit as I have to always check my balance which definitely comes with one error or the other. So sad! What a bank! P.S You guys should go and learn from other banks. Where excessive funds deduced are return within 24hours. #shikena
Dear developers, please fix this app. After the previous upgrade, I now have to manually type my power meter number when I want to purchase tokens. I try to save it and I keep getting the error message already exist. It's frustrating
Am still wondering how long it till take Diamond Bank to add Fingerprint to its Mobile App. Recent devices (android and iOS)are now fingerprint compatible, please add this feature so it will enable users to login and Authenticate transfer. Fingerprint is fast and secured please take advantage of the innovations mobile manufacturers are bringing to this tech age.
Scan and pay with mVISA
Real-time mobile access to FCMB accounts is now possible with FCMBOnline App.
UnionMobile is a fast, secure and convenient mobile banking app from Union Bank.