Better! Not there yet. Good update to the app. Just a few things I don't get though. Why does one still need a 5 digit code to be sent by SMS to confirm transactions. Can the app itself not handle this? Secondly, why is the app now as heavy as 20MB? Questions... questions...Give us a native Android app GTB!
You will get 5stars if you can look into what I have said Maybe you need to see firstbank app. You have both options of token and pin just click which one you need for that transaction. But if you have exceeded 50k for the day you will be requested to use token and it's for security reasons. It's just perfect that way.
PIN Authentication - Perfect! You now get it, it's my device I shouldn't have to go thru stress each time looking for my token unless I want to use someone else's device. Now that it uses pin authentication and would require further authentication on someone else's device, It's just perfect that was smart. Only thing though (my own view) you should retain the security question and answer just in case there r prying eyes. If you don't have this app and u are a GTBank acct holder, I just feel sorry for the stress you must be going thru.
This is difficult to activate compared with First bank app. I cant find sign up mobile banking is only under mwallet. Now complaining my number is registered that I should call. At whose cost? I should be able to resolve it on your app. Since you have my phone number and email. Do something please.
Garbage and Impractical Whats with locking my phone to my account...first of all I seen first Bank do this and I don't use them why because I got a new phone traveled out the country to where my number wasn't roaming so that was the death of that. Then I got a token and also apps in my tab and phone. Now no matter how stuck I may have been, there was always a way out. I know probably some people complained but that's what tokens are for. This is a very poorly thought out update ultimately useless hindering and so much of a hassl
Easy banking My company Curves & Faces A.K A @curvesandfaces on instagram is totally appreciative for this simple yet extremely useful application. Thanks GTB for making my job easy. My 5 star will come soonest. However but not always I get error messages like "unable to establish a connection" and "transaction in progress" this remains unchanged until I delete and reinstall. Kindly check.
In this upgrade, we provide a mobile banking App that is not only swift and easy to use but also adapts seamlessly to your mobile lifestyle.
You can now complete your transactions using a 4-digit PIN instead of your hardware token.
The new App detects when you try to log in from another device and will require verification to use the PIN option when using a device other than your primary device. This protects your mobile banking profile from unauthorized use.