Vantage West Credit Union

4.8
3.98K reviews
50K+
Downloads
Content rating
Everyone
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About this app

Enjoy access to your accounts when and where you need it! With the Vantage West Credit Union mobile app, you can check your balances, view transaction history, make a loan payment, manage your bills, deposit checks, keep track of your budgets or chat with us when you need us!
Updated on
May 25, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Contacts
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted
4.8
3.98K reviews
R.C. Perez
May 30, 2022
Everything is good for the exception of two things. One is pretty minor, which is that on the transfer screen it won't let you go back to accounts when you press the back button. Only happens in that screen. Second, which I consider major, is that you need to get with the times and get this app a dark mode option. Just in the pin input screen you get blasted with the fully white background. It is really annoying when you're in a dark room or in your car at night and also battery wasting.
2 people found this review helpful
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Vantage West Credit Union
June 1, 2022
Thank you for your feedback R.C. Please try uninstalling and reinstalling the app to see if that fixes the issue you are experiencing with the back button in Transfers. If not, contact us at 800.888.7882 so we can troubleshoot. Our app is not available in dark mode, we will further review this within our team, thank you for the suggestion.
Heidi
June 7, 2022
Hello, The app was nice, but lately it is refusing biometric login, insisting on me entering a password "for security purposes." It's annoying; I don't feel more secure. I hurry over to the browser and log in that way so technically, because of this, I'm less secure, I guess? Maybe make it an option the user can toggle off and on. "Check mark this option if you want to be prompted, especially when in a rush, to enter your password instead of your much easier fingerprint, sometimes." Staff fixed
2 people found this review helpful
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Vantage West Credit Union
June 9, 2022
Thank you for your patience Heidi. We're happy to hear you are no longer experiencing this and enjoying the app. If there is anything we can help with, please reach out anytime at 800.888.7882. Have a wonderful day!
A Google user
April 18, 2019
So far, so good. I updated everything online first so installing and launching the new app was quick and easy. So far, I like the ne look and the app is easy to navigate. Oh, and I thought there was plenty of communication about the planned switch over. I received multiple emails and when I went to the website there were clear instructions on how to get set up with all the new things.
10 people found this review helpful
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Vantage West Credit Union
August 6, 2019
Thank you, Susan! We are happy to hear that our efforts helped ease the transition for you. It is our pleasure to serve you!