Won't let me log in! I put the correct password and it's saying it's wrong! Even submitted for a new password and they never sent to the email I have on file! Worst app ever! Not only does it prevent u from logging in it was a slow app when it was working. On another note my transactions never showed up! I got notified of them but the amount on card never changed in the app! Very unhappy and uninstalling!
It seemed to work great for the first couple of months I used it. Lately though it has randomly denied me from using my credit card on several occasions. Say the denial is due to my location, but I have my card and phone with me. Charges should go through. Good cell signal also, so that should be the reason for denial. Have to turn off location services to get the charge to go through. Very frustrating and embarrassing when a charge does not go through.
It works, but I get tired of having to turn it off just so a purchase I am trying to make will go through. I'm tempted to quit using it altogether, but I don't want a repeat of the last time my card was compromised.
It's great when I can login, but consistently doesn't accept the password for my online banking with my bank. App will not allow me to use my PIN that I set up for "faster login" through MobiMoney. Recently changed password through online banking, app says wrong password after attempting to login. App is useless if you can't login with it.
WHY CAN'T I USE THE PASSWORD I LIKE? I am sick of having some techno weenie tell me that I have to remember a password that is more complicated than Mandarin Chinese. Let me use the password that works for me, not the one that works for you. I have to have this app to work with my bankcard. I wouldn't have it on my phone for any other reason. I would immediately pick a different app if one was available.
I work for a credit union who's members use this app. And we have no technical support for this. No number. Nothing. Our members our pissed. We need technical support for customers.
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