I haven't even had a chance to use the app I made a small mistake in my registration process and so I contacted customer service to help me at around 9 a.m. This morning (it is now 4:30p) and still haven't heard anything. Their customer service is garbage. Just print your tickets at home it's not worth the hassle
So far it's been a thorn in my side. My wife purchased a ticket for me for a school event. Now it's lost in space somewhere. She can't get into her account to transfer the ticket to me. They won't send a proper password reset link so we can get in. Wast of time and piece of crap site. I would rather have a printed ticket I don't have to worry about.
This app earns just one pity star I get the same network error that everyone else has complained about. It's not my system, it's the app. The venue I ordered tickets for gave walletini as the only online option. Glad I found out it wouldn't work before I got there. The venue won't use this again either I suspect!
THIS IS A FRAUD. If you order tickets somewhere using Walletini, you can't get them. You can't create a password. It gives an error saying you need an uppercase letter, a lowercase letter, a symbol and a number. I tried over 20 different passwords and get the same error. The company does not respond to the issue. If you buy tickets you never get them. If anyone knows their phone number I'd love to have it and give them a piece of my mind.
Wasted Money I wasn't told I had to download this App when I selected to have the tickets sent to my phone. Had I known I would haven just told the box office to hold the tickets, because this Appis useless and keeps crashing. The confirmation email's link doesn't work. And I'm left with already purchased tickets that I can't pull up because of the ineptitude of the people behind this sham.
Normally when you get the option to have tickets sent to your phone, it texts you a link with a QR code. Instead, Walletini requires you to create an account and download an app with overzealous permission requirements. I cannot stress enough: *this is the only way to get the tickets that you already paid for*. Do not select to receive tickets on your phone if the event is using Walletini!
- You can now import PDF tickets of any kind: all major ticketing companies are supported.
- It is now easier to import and transfer tickets.
- Help screens have been added in several parts of the application.
- Tell-a-friend feature
- UI and UX improvements