Almost perfect. Needs ability to set location. 9/10 times my GPS has me across the street or down the block. Needs the ability to store more than one credit card. The ability to store destination and relay that to the drivers display (with navigation) would be nice. Regardless of is minor shortcomings, this app is great!
Love this app I love the updates to the app. Thank you Verifone
The service is great, app is so-so Way2Ride is easily my favorite way to pay for cabs. The ability to just exit the vehicle is a New Yorker's dream, and e-mailed receipts are worth it alone. However, I never want to see the receipt in the app...yet *every time* I open the app it asks me if I'd like to see the last receipt. I'd much prefer to be taken directly to the check-in screen. Please reduce this friction!
Hail function didn't work, no response from customer service I hailed a cab in the app. It was supposed to arrive in two minutes but came in twelve. Even though the driver input that I was in the cab my app didn't update and I had to pay with my credit card instead of with the app. A day later and the app still says the cab is arriving. Emailed customer service and still haven't received a response.
Very Handy Functional app. Geo location is not quite precise enough, but otherwise can help you immensely when you're in a pinch to find a cab. And it's not Uber...
How are more new Yorkers not using this Great app, sure beats surge pricing uber. Simple user interface, wasn't too difficult to set up multiple payment options. Geolocation for hailing works as advertised! Truly, if you're in the city for even one day: DOWNLOAD THIS APP. Only thing keeping me from giving 5 stars is the cab integration. Seems more training is needed for drivers. I've been mischarged on many occasions. Thankfully, the staff at Way2 Ride reimbursed me almost immediately.. Perhaps payment confirmation upon trip conclusion!
- Improved Driver ETA
- Updated Payment, and Taxi ordering Experience
- Performance Improvements
Taxi fare is expensive.Without proper estimation traveling fun could be painful.