66.9K reviews
Content rating
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About this app


The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.

Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…

And much more!

All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.


- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm)
Updated on
10 Jul 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

66.4K reviews
Steven True
22 May 2023
Been a user for over a year. Within the past 5 or so months the app started working sporadically if at all. Asked a service tech what was going on and was told the company has a new system and the app doesn't work with it and they are working on a new one. I hope so. Several attempts to talk to someone at the company about the problems were fruitless. Ask for a callback that never came.
4 people found this review helpful
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S Anjum
15 June 2024
The app is terrible. Recent updates have messed up everything. Filter option won't work and returns no results, no option to configure Home Page to put icons. Can't view Live events from the timeline. It shows, Attention We could not retrieve the video list from the cloud. Please try again later. Or sometimes shows the blank page.
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Rishi S
30 May 2024
I had the previous verisure system for the last 5 years was excellent especially the equipment.. Even told you just looking at it which windows or doors where still open.. The garage would arm seperate to the house.. Now renewed and was offered to upgrade to the new equipment it's a massive step back. No box or feature in the app to tell you if anything is left open.The main alarm siren and voice part is by the front door so no sence of security that someone is checking on you.. No anex feature!
1 person found this review helpful