Verizon Family

Verizon Consumer Group

About this app

Help keep your family safe and connected on the go with Verizon Family. With features such as Location Sharing, Parental Controls, Safe Walk with SOS, Crash Detection and Roadside Assistance, all in one app.

From a single app, you can:
- Use content filtering
- Monitor and limit Verizon call and text activity on smartphones
- Limit Verizon data usage on smartphones or connected tablets
- Monitor web and app activity
- Manage screen time
- Pause internet
- Use location sharing , pick-me-up and check-in features
- Get location alerts
- View driving activity

What’s New:
- NEW plan tiers: Verizon Family (FREE for Verizon customers) and Verizon Family Plus ($14.99/month).
- Safe Walk with SOS
- Location map accessible on app home screen.
- Roadside Assistance for Verizon Family Plus (towing, lockout service, fuel delivery, tire changes and jumpstarts)
- Invite members not on your Verizon phone plan to join your Verizon Family account.

Legal: To use the Verizon Family app, a Verizon standard monthly postpaid account on an eligible device or an invitation from a Verizon account is required. Verizon postpaid mobile plans include Verizon Family location sharing features at no add’l cost or upgrade to Verizon Family Plus ($14.99/mo until canceled) for location sharing and alerts, parental controls for calls, texts and online activity, driving insights and roadside assistance. Roadside assistance through Signature Motor Club, 4 events/yr. Verizon Family app download req’d; iOS and Android devices only. Service does not monitor calls or texts sent over the internet and does not contact 911 for crash or SOS alerts. Push notifications must be enabled to see when new members join family acct. Some alerts sent via text message. Msg & data rates apply.

See full terms and conditions at: https://www.verizon.com/support/verizon-family-legal/

Ratings and reviews

I think it is finally time to find a better app for family locating and driving insights. The location has always been mediocre, but worse is the constantly losing its ability to actually send the boundary alerts. Notifications are set up properly and haven't changed so when I stop receiving the alerts, it's clearly an app issue but they never seem to get that. What is the point in a family sharing app that doesn't share?! Can't believe we have to pay for this garbage.

I agree with most others. The new updates are awful, especially the location function. It doesn't show real-time location like it used to. I wish I could go back and use the previous version. If this glitch isn't fixed, I may cancel and look for an alternative app to use. **Update 12/18/23. The location function seems to be getting worse. I'll be looking for a new app after the holidays.

My 12 year old was able to make a new profile (her phone can have multiple users/profiles) that bypassed all filters and settings. I'm guessing that it sets up a new VPN. But long story short, my twelve year old outsmarted the app and me. ☹️😩 Also, they just have to turn off their location which the app doesn't allow us to force it to come on and it makes the location a very large range and sometimes wildly inaccurate!

What’s new

Enhancing your family’s physical and online safety, this update brings you:
- Enhanced location sharing through background usage.
- Various other bug fixes and performance enhancements.