Lucy Paulsen
It was confusing at first when I placed my phone bill on my Verizon card. I ended up paying my phone bill two times and I still don't know if I was reimbursed for the extra payment. I think they applied it to my next bill, but I left my billing in my Verizon account instead of an automatic payment to Verizon Plus credit card and have been paying it there, so believe I still paid double one month.
2 people found this review helpful
Totaled Cardad
App makes it easier to access everything, it is easier than logging into synchrony directly. Only downfall at it has nothing to do with the app is synchrony take days to process payments and have the balance reflected, same with charges. I pay my cell bill the 12th, post a payment the 13th. On the 19th it still hasn't been applied. It reports to the credit bureau the 20th. So yeah, I'd recommend a capital one, discover or anything that applies charges and payments faster.
8 people found this review helpful
Josh Guiliante
It doesn't show cumulative rewards as you spend. The redirects don't always work. Sometimes pending payments don't show. Verizon has notoriously scalped app features- for example, they just added biometric sign in within the last couple of months. They are the "most reliable and advanced network" with the least functional and versatile apps. No thought put into it.
77 people found this review helpful
Verizon Consumer Group
June 6, 2022
Thanks for suggesting how we might improve the experience. Feel free to reach us at VerizonVisaCard@verizon.com and include ticket number 22V0341 in the subject to elaborate or add other suggestions.