Excellent interface and controls on laptop and Android using just the app, practically glitch free as well. I've noticed differences when playing through Facebook and although still above average, options, gameplay and interface are not as good. Almost reminds me of the good ole "real money" online poker rooms.
I contacted support for help (24/7 support they say, however they take ages to reply!) And all they could say was that they had no knowledge of the game going down around that time frame. So they would not give me my 2billion chips back on my account. Before this started happening (Alot) The game was brill.
Crashes when winning Too often the app freezes you with favorable hands. I won a pot but the app crashes you the freezes you at a table so you can't leave with your winnings. Contacting the support department doesn't help... only genetic responses and no results or follow up.
Ripped Off. I purchased some chips, and did not receive what I was suppose to get. Now I would like to resolve this in a professional manner. I was supposed to get 1,265,000,000 and only received 65,000,000. I sent an email to you with my phone number and I am expecting resolution IMMEDIATELY! !!!!! This is not my first time buying. But if you don't fix this. It WILL BE MY LAST. THANK YOU FOR YOUR CONCERN.
This app cannot correct it's own app. Won't give daily bonus. Can't see the people in your likes area so you can see if their playing. The only thing they corrected for me was so I could see people on the game.
Worked fine in the beginning but now there are too many bugs. At times, Keeps freezing, or Wont connect or Will kick me out of the game. I wish these issues would be fixed.
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