
Tania Nobre
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For 6 months, worked with no problem. Now it crashes before even open. We have sent an email to the support contact, but there has been no response so far. I have edited my original review, from 1 to 4 stars, because the proposed solution worked. My only regret is that it took a public negative review to receive a response. It would have been much simpler, and more pleasant, if we had received this same solution a week earlier when we first contacted customer support by email.
1 person found this review helpful
Victron Energy BV
July 27, 2026
We've identified an issue affecting phones with a specific hardware/software combination. A fix has been submitted to Google Play and will be available soon. If you don't want to wait, you can download the fixed version now from www.victronenergy.com and install it manually

Dbm
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This was a great app. however, recently I keep getting messages warning that the app is draining my battery with approx 3000 wake ups in 24hrs. I updated the app to the latest version. same problem. only way I can save my battery is to put app in to deep sleep and force stop. Victron, please sort it out. update no widget, wakeups happened when I'm miles away. app now in restricted, deep sleep and notifications off. working fine.
2 people found this review helpful
Victron Energy BV
July 28, 2026
VictronConnect home screen widgets and alarm notifications can cause the system to display this message, especially if your phone is near Victron smart products for several hours a day. To prevent this, remove any VictronConnect home screen widgets (if installed) and disable background notifications in the VictronConnect settings.

Nowar Hashem
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The app is great and real time monitoring for data. however, every time i put the app to background and then reopen it again. it start to connect and reload from the start and this causing in slow and it's really annoying. Also there's the old inverter password not match message that keep appearing, disputes the password it true and working. please fix it. thanks.
1 person found this review helpful