This app is terrible... does nothing as intended. I changed my credit card info (old card expired, updating to new one)... took the change, showed the change... never processed... got a nasty letter from Videotron for late payment and they basically refused to help in anyway
No issues opening the app anymore but this app definitely should have been released separately when it was "improved" with the added functionality. Just release a separate widget if it is as difficult as you make it seem to implement a widget on this app. There was a time when Videotron used to listen to their customers.
Good if you only want to look at your usage, NEVER (and I mean never) works to do any change. Want to add a bloc of data? Won't work. Want to change the credit card number? Will tell you to call customer service.
It's important to know that I have & still receive an excellent service from Videotron in general & that I am very satisfied of their services. That being said this app is still a blemish on their otherwise spotless record. It doesn't work half the time (I have several pics to confirm) & still doesn't have a widget. It's a shame to know that they used to have an app a few years ago that worked perfectly & did have a widget.
The app doesnt work half the time. When it does , most of the time it doesnt show my mobile usage. Resetting phone and reinstalling app doesnt solve anything. Also the old widget for data usage would be appreciated as its the only thing im interested about. Poor to inexistant customer service on the matter. Very disapointed.
Opérateur à éviter! Changement du contrat à cause du CRTC, aucun email ou lettre pour le notifier. Bottom line ma blonde et moi payons 10$ de différence pour exactement le même service. Leur seul excuse est qu elle a utilisé plus spotify sur les 12 derniers moi. Le service illimité était sensé durer sur les 2 ans...
Thank you for using the User Centre + app.
This version allows you to view your invoices and add an appointment with Videotron to your calendar.
Update your app now!
speed meter , test my internet speed ,dsl/adsl/WiFi/3G/4G speed test