
A Google user
Extremely buggy, very disappointed first experience. To be fair, the app did scan quickly and accurately, but the scanned products seem not to be added to the cart. The app also displayed lots of fake alarms, such as no connection problems despite that there was absolutely none. Vingroup should have done better with software QC before putting it in commercial use.
39 people found this review helpful
One Mount Group Joint Stock Company
March 20, 2019
Thank you for your report. We are doing our best to fix the errors and bring you the ever improving experience. Please contact us for further feedback via email cskh@vinid.net or call hotline 19006959. Thank you!

A Google user
- Flag inappropriate
- Show review history
It makes supermarket shopping so much quicker and easier. I love it! Beware they do sometimes let people go through who havnt scanned so complain and push in front and bring your own bag so you dont have to watch security take ages to pack. As for using the app for bill payments - that is not possible because of govt banking laws regarding connecting your bank account (foreigners only) to vin wallet. I would be extremely happy if it was possible to pay my monthly bill that way
17 people found this review helpful
One Mount Group Joint Stock Company
April 8, 2020
With every new app version we are introducing new features and improving existing ones. We are sure that your feedback will only help us improve further.

anh nguyen xuan
- Flag inappropriate
- Show review history
Absolutely bad experience. Winmart online is not working. I need some meat and all the time the app said "temporary out of stock" then I have to go to shop just to find out that all products I need are available. Trying to contact with customer service, they are gentle but cannot help anything. Nothing is improved for long long time. At last, online shopping is still not working then I give up and use this app only to get Vpoint at shop.
18 people found this review helpful
One Mount Group Joint Stock Company
May 28, 2022
Kính gửi Quý Khách hàng,
VinID cám ơn Quý khách đã gửi đánh giá và đóng góp ý kiến trong quá trình sử dụng dịch vụ. VinID sẽ cố gắng phát triển hơn nữa để mang tới nhưng trải nghiệm tốt nhất cho Khách Hàng
Nếu cần thêm thông tin, Quý khách vui lòng liên hệ Hotline 19006959 hoặc email cskh@vinid.net.