3.2
236 reviews
10K+
Downloads
Content rating
Everyone
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About this app

Download Virginia Credit Union’s online banking app, VACU Mobile App! The VACU Mobile App gives you 24/7 access to your VACU accounts, both personal and business. You can check balances, transfer money, make payments, locate branches and ATMs, deposit checks, and more!

What you can look forward to in our app:
• Consistent features between our website and mobile app, with easy-to-read account snapshots and more menu options at your finger tips.
• Enhanced security with two-factor authentication for increased peace of mind.
• Transfers made easy. Seamlessly transfer money between your VACU accounts, other financial institutions, and other VACU members.
• On-the-go deposits. In the app, effortlessly deposit checks wherever you are. Plus, you’ll have easy access to check images.

Learn more about online banking with Virginia Credit Union at vacu.org/olb.
Updated on
Feb 11, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 6 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.2
233 reviews
Sharee Johnson
February 16, 2025
I don't know why you guys change the app. It was fine before. Now it's even worse and more annoying and then you split the app into two apps for the credit cards which makes that also annoying but I've been dealing. My main request would be that you guys add zelle to the app so we can continue to send money to people and receive money from people that have the zelle app
23 people found this review helpful
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Ainz_ The_Reaper
March 24, 2024
Frankly, I'm just incredibly disappointed. I don't see what the issue was with the old app. This one is just riddled with problems. To start with, trying to log in for the first time on the app is a nightmare: it sends you through a loop to try and gain access to your account and it's incredibly slow. Second, trying to transfer money is an almost useless endeavor. Third, in my opinion what would be called an improvement is just a horrible downgrade. Just bring back the old and actually good app
35 people found this review helpful
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Virginia Credit Union
March 24, 2024
Hello. Thank you for your membership. We are committed to improving members’ experience and will make sure your feedback is considered as we continue to improve the app. For transfers, if you are not finding what you need to do under "Transfer", try going to Menu > Transfers & Payments for additional options.
C Smith
March 28, 2024
I have to agree with the other negative reviews. This is a significant downgrade from the previous app. It's slow, clunky, and buggy. The new UI is unintuitive and actions that used to be straightforward now take multiple clicks to accomplish. They've buried loan payments in a separate transfer menu and completely removed any card management abilities. This is one of the worst app "upgrades" I've ever had the misfortune to be stuck with.
30 people found this review helpful
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Virginia Credit Union
March 28, 2024
Hello. Thank you for your membership. We are committed to improving members’ experience and will make sure your feedback is considered as we continue to improve the app.

What’s new

Feature enhancements and bug fixes

App support

Phone number
+18043236800
About the developer
Virginia Credit Union, Inc.
memsvc@vacu.org
7500 Boulder View Dr Richmond, VA 23225 United States
+1 804-323-6000