Virgin TV Control App has stopped working, restart app, close app. This is the message I keep getting on my Android phone, if Virgin Media are reading this feedback and all the others who are having the same problem opening this app, then Virgin Media sort it out for your customers, the old app worked well, and we only had to download 1 app, now we have to download 2 apps and only one of them works. 1Star rating for this app. If I could give you a 0 I would.
The app works fine until I try to register a device. I've tried to register my Samsung J5, a Note 4 and a Kindle Fire HD. It won't accept any of them. Great if you lose your remote all the time but not much use otherwise. Just bought a new tablet for Xmas. The updated app will not let me watch shows I've recorded on the TiVo box. Bloody useless
After having issues with this upgrade can now get in but it takes two goes. At present I open up the app it says connecting but does not connect, I close it down and re-open and connects ok. Use the app all the time, I find it easier to organise all my recordings and it's great for watching shows that have recorded. Downloading takes too long.
Wouldn't connect to begin with, so called Virgin who said they'd fix it so my box would connect and I should re-install app after 24 hours. Did so and it connected. Can view channel lists and set recordings, but will not allow to watch recorded programmes as it should, (saying "maximum number of streams reached"). So far, useful as a trap door in a canoe.
Downloaded new app. Again can't find my TiVo box on the network. The ONLY network I have. Can show me what's on my box I.e my shows, but can't find my box. Bizarre. The same network used for my Wi-Fi which is enabling me to log this review and download the app in the first place. But want me to phone to speak to someone. Can't online help just give instructions to follow and check.
Just updated this app (because I had to) and now it doesn't work. When I want to watch something the only option is to watch on TV which is a bit useless for an app supposidly being able to use away from home on tabs or smart phones. Now I can't watch anything away from home. Fantastic....not ! UPDATE...... Beacause I was redirected to this app as an upgrade of TV Anywhere and not Realizing there was another TVGO app. Now I use TVGO to watch away from home and Control to control the TIVO box to record etc even away from home. Well done Virgin. Thanks for explaining although is would have been simpler to be redirected to both apps.
Used to work fine before changing to TV Control. Will not open and connect over wifi on my over 4g then once working you have to turn wifi on again and reconnect to Tivo box. Needs a reprogram with an update asap. Old TV Anywhere App was identical to this so how had out gone so wrong?
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