Review from John Dowe
Crashes when you open it on Samsung Tab4
Downloaded new app. Again can't find my TiVo box on the network. The ONLY network I have. Can show me what's on my box I.e my shows, but can't find my box. Bizarre. The same network used for my Wi-Fi which is enabling me to log this review and download the app in the first place. But want me to phone to speak to someone. Can't online help just give instructions to follow and check.
After having issues with this upgrade can now get in but it takes two goes. At present I open up the app it says connecting but does not connect, I close it down and re-open and connects ok. Use the app all the time, I find it easier to organise all my recordings and it's great for watching shows that have recorded. Downloading takes too long.
Just updated this app (because I had to) and now it doesn't work. When I want to watch something the only option is to watch on TV which is a bit useless for an app supposidly being able to use away from home on tabs or smart phones. Now I can't watch anything away from home. Fantastic....not ! UPDATE...... Beacause I was redirected to this app as an upgrade of TV Anywhere and not Realizing there was another TVGO app. Now I use TVGO to watch away from home and Control to control the TIVO box to record etc even away from home. Well done Virgin. Thanks for explaining although is would have been simpler to be redirected to both apps.
New Update. Told us to download this app. Doesn't work. Have the spinning wheel of death trying to connect. Why disable a perfectly working app for one that hasn't been tested. Very frustrating. Update 1 - 3 days and still doesn't open. I would write a review but it won't open using wifi or 4g connection. It may be a new app and have some teething problems but really should at least open. 🤔🤔
***update *** can't find my Tivo box on the network after update. Able to sign in now. However app sometimes stops streaming and have to stop it, then restart app again. Frustrating especially at a critical moment in program or film. Used on Samsung galaxy note pro 12.2"
Virgin TV Control App has stopped working, restart app, close app. This is the message I keep getting on my Android phone, if Virgin Media are reading this feedback and all the others who are having the same problem opening this app, then Virgin Media sort it out for your customers, the old app worked well, and we only had to download 1 app, now we have to download 2 apps and only one of them works. 1Star rating for this app. If I could give you a 0 I would.
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