A must-have app for all Virgin TV customers
The Virgin TV Control app means you can control your TiVo or Virgin TV V6 box from anywhere in the world, wherever you have an internet connection with WiFi, 3G or 4G.
The Best Bits
As a Virgin TV customer, this app lets you:
• Manage your recordings – set up a Series Link+ from anywhere in the world when
you’re connected to the internet
• Control your TV – if your TiVo box is connected to the same home network as your
device you can turn your mobile or tablet into a handy remote control
• Speed up the way you search and browse – search using your device’s QWERTY
keypad instead of the remote
• If you have a Virgin TV V6 box powered by TiVo you can stream selected recordings to
• The app connects directly to your TiVo or Virgin TV V6 box so that you can see if there
is a recording clash or storage space is low
What you need
• Be a Virgin TV customer
• An Android mobile or tablet running Android OS 4.4 & above with WiFi internet in the
• Your My Virgin Media username and password
For security reasons, and to protect the rights of our content partners, the Virgin TV Control app cannot be used on jailbroken devices, where unauthorised modifications have been made to the operating system.
Unfortunately we’ve identified that if your mobile or tablet is running Android 4.1 – 4.3, Virgin TV Control may not work after installation. We’re working to remove Virgin TV Control from the Play Store for these versions of Android. Where possible you’ll need to update your device to Android 4.4 in order to use Virgin TV Control
If you’re having any issues or have further questions you can find help in the following places.
Want to know more about how the app works? Take a look at virginmedia.com/helptvonthego for loads of handy info.
You can get help in the app by selecting Help in the main menu.
Need something more? Chat to the experts on our forums at virginmedia.com/community.
Copyright ©2017 TiVo Inc. All rights reserved. TiVo and the TiVo logo are registered trademarks of TiVo Inc. and its subsidiaries worldwide.