Could be better... App works well and I've never experienced any problems when purchasing tickets. Would love to be able to reserve seats though. Whenever I use the app to book I always get rearward aisle seats and no socket. Why??? A pain in the rear to say the least.
Confused I downloaded the app and tried logging in with my Virgin Trains email and password and it's saying my login credentials are not correct?!?!? They work fine on the actual website... What gives?
Love it Had no problems what so ever; easy to use and will recommend x
Update the app - I don't care if one ticket of a return journey is only available from the ticket machine, I want to buy it if its the cheapest option. Also why can I not select seats from the app? Lazy app development. If I buy a ticket that is only available from a ticket machine, please make sure you warn us CLEARLY before we buy the ticket - you know so I can factor in another ten minutes into my journey, having the app is almost pointless in these situations, considering your non refundable ticket scam
Unable to log in. Says my id or password is incorrect, although I entered them very carefully (several times) and have validated they are correct by successfully logging in via a laptop. Tried uninstalling and reinstalling the app with no success. Sony Xperia Z3 Compact.
Good, but what about split ticketing? A regular journey I do CRL to GLC is cheaper with tickets CRL to PRE plus advance PRE to GLC. Can these journeys be calculated and displayed?
Various minor improvements and optimisations
Store your train tickets with the Virgin Trains East Coast Ticket Wallet.
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