1st time I have ever felt strong enough to comment on an app! I have always been a huge fan of the Virgintrains app, talking many people in to downloading it for themselves. This last update is a real disappoinment. The dashboard is super ugly, the ticket selection is messy (what was wrong with the ticket prices horizontally & the journey duration for each option freely available on the same screen?), the selection process hangs and the m- ticket has lost its identity. Why spend so long promoting something to then change? Is there a way to have the previous version?
1st time I too have felt so strong I needed to rate an app I agree with the last poster. This is terrible. I used to book lots of tickets on this app. Will need a new one. I tried to get a ticket for next Tuesday. But it's in July so I have to scroll days and months. And I don't know what date next Tuesday is. What was wrong with the calendar!!!! I had to pick a time. And scroll from 17 to 7. Then 33 to 00. I used to be able to just tap the time. Or enter it manually. The new pricing system is terrible to navigate too. Please give us back the old app!
OK but Works great and list all the tickets you have purchased. Unfortunately it doesn't give an option for PlusBus tickets which the main site does.
about time been waiting for this a few years now glad to see they fix the issue with the e-tkts now it can be used on another device incase u lost your device before u travel
Looks like wireframes Its like someone designed this in paint. Grim. Ux is horrible too, pop ups everywhere... Argh!
Rubbish stick to the website Waste of time .. have delete it. Crashes ... doesn't work... tried to buy one ticket many times over... disappointing...
• New rebranded look and feel with new cleaner journey-ticket spinners.
• Purchase your m-ticket on the website and have it delivered to your ticket wallet.
• You can now choose which device to download your m-ticket to after purchase.
• Transfer your tickets between your devices.
• Cleaner, easier to understand ticket wallet.
Store your train tickets with the Virgin Trains East Coast Ticket Wallet.
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