Virgin Voyages

Virgin Voyages

About this app

Our shiny new Sailor app is key to making your voyage epic. Before you set off, make boarding a breeze, explore our onboard experiences and checkout (and book) shoreside activities. Everything and anything you need to make your vacation incredible.

READY TO SAIL
Make the pre-sail process a breeze with short and intuitive steps in the app. From government required documents to health checks — it’s all done here before you sail.

DISCOVER THE SHIP
Explore and book onboard happenings. From posh steakhouse dinners and immersive theater performances, to massages and guided meditation — you can discover everything that makes the ship so special.

SHORE THINGS
Check out and book any and all Shore Things — our shoreside activities. ATVs through hidden jungles, graffiti art classes, or a cleansing spa day with a shaman, we’ve carefully curated the best ways to discover new sides of yourself.

SET UP THE BAND
Paired with the app, The Band acts as your onboard keys, wallet, ShipEats beacon, ticket — and with a shake of the app (aka “Shake for Champagne”) — how we’ll find and deliver you a bottle of bubbles.


SHIP EATS
Peruse ShipEats — the tech-easy way to order food to your cabin or pool area using The Band and the Virgin Voyages app.

GET IN LINE… BEFORE YOU GET IN LINE
While you’re relaxing in your cabin, you can get in “virtual queues” — saving yourself time and energy waiting for a table at any of the onboard eateries. Don’t worry, you’ll be notified when your table is ready.

MESSAGE
Message Sailor Services whenever you need help or advice. Bid adieu to the awkward phone call down to the lobby.

RECOMMENDATIONS
With curated ship and port guides for you to pour over, you’ll know exactly which classes, eateries, treatments and experiences are right for you.

Ratings and reviews

Update. This app is absolutely horrible. I can't open the app without errors popping up. Still freezes, issues need to be fixed immediately. This takes away from the Virgin Voyages experience. The app freezes and has to be restarted. Everything else about virgin voyages is awesome, but the developers working on the app are sub par. I am a software QA analyst and the amount of time these issues have been occurring are unacceptable. Please fix this, as sailors depend on the app to check in.

Terrible. I am sailing today, and it's frozen! And, updating my review today as inleave for another cruise in just over a month. Cannot get into my App. Called and spoke (finally) to a live agent and was told it will take 3 days to fix. Meanwhile I can't book anything! Cannot book shows, excursions, or restaurants. Terrible. Get it sorted, guys!

A slow and buggy battery hog but you don't have a choice. The app is required for the cruise experience. You can't board the ship without it. As a software developer myself, I have three major complaints: 1st- It takes 15 seconds to become active on my phone. That's just ridiculous. 2nd- it hangs periodically so you have to throw it out and restart which then takes its sweet time to load 3rd- it's a major battery hog. Just leaving the phone down for the night would eat through 40% the battery.

What's new

Bug fixes and stability improvements.