Virgin Voyages

820 reviews
Content rating
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About this app

Our shiny new Sailor app is key to making your voyage epic. Before you set off, make boarding a breeze, explore our onboard experiences and checkout (and book) shoreside activities. Everything and anything you need to make your vacation incredible.

Make the pre-sail process a breeze with short and intuitive steps in the app. From government required documents to health checks — it’s all done here before you sail.

Explore and book onboard happenings. From posh steakhouse dinners and immersive theater performances, to massages and guided meditation — you can discover everything that makes the ship so special.

Check out and book any and all Shore Things — our shoreside activities. ATVs through hidden jungles, graffiti art classes, or a cleansing spa day with a shaman, we’ve carefully curated the best ways to discover new sides of yourself.

Paired with the app, The Band acts as your onboard keys, wallet, ShipEats beacon, ticket — and with a shake of the app (aka “Shake for Champagne”) — how we’ll find and deliver you a bottle of bubbles.

Peruse ShipEats — the tech-easy way to order food to your cabin or pool area using The Band and the Virgin Voyages app.

While you’re relaxing in your cabin, you can get in “virtual queues” — saving yourself time and energy waiting for a table at any of the onboard eateries. Don’t worry, you’ll be notified when your table is ready.

Message Sailor Services whenever you need help or advice. Bid adieu to the awkward phone call down to the lobby.

With curated ship and port guides for you to pour over, you’ll know exactly which classes, eateries, treatments and experiences are right for you.
Updated on
Aug 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 8 others
This app may collect these data types
Personal info, Financial info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

783 reviews
October 28, 2023
Update. This app is absolutely horrible. I can't open the app without errors popping up. Still freezes, issues need to be fixed immediately. This takes away from the Virgin Voyages experience. The app freezes and has to be restarted. Everything else about virgin voyages is awesome, but the developers working on the app are sub par. I am a software QA analyst and the amount of time these issues have been occurring are unacceptable. Please fix this, as sailors depend on the app to check in.
20 people found this review helpful
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Jane Edwards
September 18, 2023
Terrible. I am sailing today, and it's frozen! And, updating my review today as inleave for another cruise in just over a month. Cannot get into my App. Called and spoke (finally) to a live agent and was told it will take 3 days to fix. Meanwhile I can't book anything! Cannot book shows, excursions, or restaurants. Terrible. Get it sorted, guys!
19 people found this review helpful
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Sergei Serdyuk
October 22, 2023
A slow and buggy battery hog but you don't have a choice. The app is required for the cruise experience. You can't board the ship without it. As a software developer myself, I have three major complaints: 1st- It takes 15 seconds to become active on my phone. That's just ridiculous. 2nd- it hangs periodically so you have to throw it out and restart which then takes its sweet time to load 3rd- it's a major battery hog. Just leaving the phone down for the night would eat through 40% the battery.
11 people found this review helpful
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What's new

Bug fixes and stability improvements.