Visible mobile

Visible Services, LLC

About this app

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in Autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/

See what we’re up to:
www.instagram.com/visiblemobile
www.tiktok.com/visible
https://www.twitter.com/visible
https://www.facebook.com/visiblemobile/
https://www.youtube.com/@visible
Learn more at Visible.com

What are you waiting for? Make the switch to Visible today! Visit www.visible.com

California residents can learn more about their rights in our California Privacy Notice at https://www.visible.com/legal/privacy/#cpp

Ratings and reviews

Good plan, terrible signal, pointless customer support. I barely get a strong enough data signal to check emails or shop online and I have to wait for short videos to load before I can watch them. I had some questions for Visible so I tried their customer service messaging and was limited to 200 characters which is completely pointless. If I didn't like the plan so much I would change carriers in a heartbeat because every other aspect of Visible is terrible.

I enjoy using Visible. However, I've received an unprecedented number of spam calls since switching from Verizon to Visible. The amount increased over the last few months to the point that I asked for a new phone number from Visible. (I'd had 7 spam calls between 0730 and 1200 that day.) My number (both old & new) is registered w/donotcall.gov (clearly means nothing). Verizon has a much more in-depth & superior caller ID program, & a way to cut off spam/blocked calls at the pass. Please fix. TY

Switched over to Visible via the app. It said my phone # transfer was successful, but recepients were receiving texts and calls from the trial # and I couldn't receive anything if they used my actual #. The person on the chat could not resolve the issue, then I ended up having no service at all. Someone called the next day. Problem solved, very good customer service. That being said, cell service is good so far, but the app is slow to load and I don't like needing to sign in every time I use it.