4.8
1.56K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Control and monitor your PowerSeries Neo & PowerSeries Pro alarm security system anywhere, anytime. Whether you're at home, at work on a business trip or on vacation this app lets you control and monitor your alarm system locally and remotely.

With this app, you can:

- Arm & Disarm the alarm system
- View system alarms and troubles
- View status of various system devices
- Bypass system devices
- View history of events with visual verification
- Configure and receive push notifications from the alarm system
- Add/Edit user aliases and PIN codes
- View information per partition
- Configure the date and time of the panel
- Control command outputs
- Customize app screens

To connect to your panel, enter the following parameters provided by your installer:

- Host Address
- Panel ID
- User Code
Updated on
Dec 10, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
4.8
1.56K reviews
Raihan Ismail
January 31, 2022
Not sure if it's an installer issue or what. My app works very unstable. My network is very good and I have no issues elsewhere. 1. The app struggles to connect 2. Open zones are left open well after they've been closed 3. Keypad constantly gives errors Not sure if my setup is bad or the app is just terrible and a waste of money on the module
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Tyco Safety Products Canada Ltd.
February 10, 2022
Hello, thank you for your feedback. Please describe the issue which you're facing in detail at connectalarm-support@johnsoncontrols365.onmicrosoft.com.
A Google user
November 14, 2018
Much faster than the old APP, the speed increase is a big positive. The push notifications now have the option to be customized, and work very well. Only trouble is, if a zone on the panel is open, it is listed as a trouble condition on the app which is not entirely accurate. Video verification on the app displays very well, and easy to find. Now waiting for the remote installer features to work
3 people found this review helpful
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Tyco Safety Products Canada Ltd.
November 29, 2018
Thank you for review! Opened zones are shown in Troubles to indicate, that user may have trouble with panel Arming.
Andre Vosloo
October 28, 2021
The App is quick and easy to access. Functions are straight forward and feedback generally clear. Terminology needs getting used to. Gate, etc., remote activaton works well. System installer MUST know the App. Very confident when away from home. No response from Johnson Controls, had to find local agent for assitance. Overall .... Happy.
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What's new

- Ui adaptation for Tablets.
- Added Search in Panels list.
- "Pin" panels to the top of the Panels list.
- Meteo-charts and Location Statistics.