This app is terribly bad developed. It can never sync properly with Mi band or S Health. All workout results are not able to contribute towards gaining AIA vitality points, even though paying RM10 monthly for this added service. When feedback to AIA, was told to send screenshots as proves. What's the point of having this app if we have to keep sending snapshots to get the points.
Always having problem to sign in which i need to try multiple time. I also have to manually keyin username and password over and over again which the apps already now save my login username and password. Sometime the sync fitness devices are not in the list and to add as new devices resulted to some point mot able to be rewarded and my goal is not achieved.
Very badly structured app. Sync with S health and when I use S health to synchronised my data, it hanged my S health and can't never be open. 2 years of my data is gone. Very emotional for a person that workout regularly. Paid money for ntg.
Lousy app, always received message that failed to sync points. Sent screenshot to customer care and yet didn't receive response at all.
I just wasted an hour trying to log into this app. Haven't had issues logging in via website. After finally being able to log in, it takes a long time just to load and I can't even try to sync my device. Seriously, don't bother selling your product if you can't even develop a proper app. What's the point of paying RM 10 every month and not be able to use this app?
Not user-friendly at all and is very frustrated with this app. Loading is super slow. Unable to sync with S health properly and it does not even work with multiple attempts of manual sync. Changed to a new phone and it crashed my S health. Contributed quite a lot to increase my stress level.
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