Pretty interface. Too bad the app crashes There is a time when a customer shakes their head in disbelief as to how a nice franchise can actually sign off on a useless piece of software as this application presents itself. Did no one at the company actually perform UAT before putting this on the play store? This consistently crashes executing the most basic of functions.
Works for me Not sure if updates have been made, but I just downloaded the app today and signed up with my member number. I'm able to update my profile, see past and future appointments, my points balance, book an appointment, etc. Seems to work as designed.
This is the worst app I've ever used! It allowed me to create an account but when I tried to get back in it repeatedly told me my credentials were invalid. This is after I put in my correct username and password multiple times. I even tried to register again and got the message that it was not working try again later. I am uninstalling this app, it's a waste of space on my phone!
Got it to work Just got membership today and they told me about app. Just like everyone else it didn't work at first. I went in cleared the cache. Also don't use pw with special characters that may have been problem. I then tried creating account again and it worked. Haven't tried to book appt yet, but I'm in.
okay, this app has had a fatal bug for months. You have had ample time to fix it. It is unacceptable that it crashes on login STILL. AFTER MONTHS. I cannot always call to make an appt during business hours, I often don't have a known schedule until the day before I am trying to get a massage, what am I paying for a membership for if I cannot schedule my massages. I think this is the last straw for you, Hand and Stone.
Looks nice but pretty useless at this point. Been trying to create a sign in for 2 days now and keeps giving me an error message. Looks like a universal problem based on reviews, that is going un-addressed.
Bug Fixes and Compatible for Higher Density devices.