I'm a BCS customer and I don't have the fast lane button when I log with work account ?
Don't see all updates on an SR This app is mostly useful for us for managing SRs. But it only ads the first update and then doesn't add anything else. Would very much like to add notes to SRs also.
Tops Is Don, is good
If we can update ticket is willbe more usefull
Best VT tech
- Folder Management: create, move, rename and delete folders.
- User Management: edit existing user permissions.
- Fast Lane Support: Severity 1 Support Request feature for Business & Mission Critical Support entitlements.
- Updated feature walkthrough.
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