Worse documentation. Calls not answered, my call was on waiting for 45 mins twice and still not answered. Car was delivered 15 mins delay with power window broken. No one came to pick the car on time it was delayed by 2 hrs. Now waiting for my security according voler account my ride is upcoming which ended yesterday at 11:30AM. Dropper mail at support id two days back no response. No idea how and when I'll get my security money back.
I payed for a car but had to cancel my order it has been over 24 hours and still haven't received my refund. I. Highly disappointed as I have not received a single call or email regarding this issue. You are better off using zoom car people. Though it is more expensive you are paying for quality. Booking ID PUN-A-Figo-Aspire-4-5-114899
worst experience ever.... delivery time is 7am... till 7:30 am no one is attending my call.. driver was rude. i suggest dnt go with this app... plz they are very fake. plz put ur money with reputed company. thanks
The company has improved tremendously in its service. My experience with Voler(Bangalore) was damn smooth. Cars in good condition. Time flexibility is acceptable. The call Service which used to take 10mins earlier takes 1minute now. Don't know about others, but Bangalore team is functioning upto the mark. Loved the experience. Hope this is continued by Voler.
Quite a friendly app only issue was that cab details arent given earlier. Its given only half an hour before the time youve booked the cab for. Friendly customer support and a v clean car provided. To our luck we had the car waiting for us to pick it up and during drop off. Great service!!! Will book again
Everything was superb from the car quality to the experiance and service. But the only reason I am giving it 2 stars because they gave me a car with empty fuel tank by saying that they would return the amount of fuel left behind while reurning the car. Its been over 12 days and they haven't returned it yet. Kindly look into the matter support team. As requested please find my booking number. Resolve as soon as possible. Booking id - PUN-A-Swift-17-3-97884
In the latest update we’ve got something cool for you.
1. Introducing VMiles which saves your hard earned cash while booking with Voler.
2. Refer the Voler app to your friends and get VMiles as reward.
3. Get loyalty VMiles as Cashback for every trip you take with us.
And on the way, we like fixing bugs as well :)
We certainly don’t want anything to come between you and a rewarding self drive experience. Happy Self-Driving!