Worse documentation. Calls not answered, my call was on waiting for 45 mins twice and still not answered. Car was delivered 15 mins delay with power window broken. No one came to pick the car on time it was delayed by 2 hrs. Now waiting for my security according voler account my ride is upcoming which ended yesterday at 11:30AM. Dropper mail at support id two days back no response. No idea how and when I'll get my security money back.
I payed for a car but had to cancel my order it has been over 24 hours and still haven't received my refund. I. Highly disappointed as I have not received a single call or email regarding this issue. You are better off using zoom car people. Though it is more expensive you are paying for quality. Booking ID PUN-A-Figo-Aspire-4-5-114899
Quite a friendly app only issue was that cab details arent given earlier. Its given only half an hour before the time youve booked the cab for. Friendly customer support and a v clean car provided. To our luck we had the car waiting for us to pick it up and during drop off. Great service!!! Will book again
The company has improved tremendously in its service. My experience with Voler(Bangalore) was damn smooth. Cars in good condition. Time flexibility is acceptable. The call Service which used to take 10mins earlier takes 1minute now. Don't know about others, but Bangalore team is functioning upto the mark. Loved the experience. Hope this is continued by Voler.
Booked a car on 3rd may for small family vacation but due to some technical error my booking got canceled but even at 12 am in night operations team from Bangalore reach out to me and helped me doing new booking and saved my trip. Also they provided new car to me with in 2 hours which is gr8. And special thanks to Mr. koustav Ganguly bangalore team and Mr. Lalit from Delhi. Thanks guys for ur extraordinary service.
worst experience ever.... delivery time is 7am... till 7:30 am no one is attending my call.. driver was rude. i suggest dnt go with this app... plz they are very fake. plz put ur money with reputed company. thanks
In the latest update we’ve got something cool for you.
1. Introducing VMiles which saves your hard earned cash while booking with Voler.
2. Refer the Voler app to your friends and get VMiles as reward.
3. Get loyalty VMiles as Cashback for every trip you take with us.
And on the way, we like fixing bugs as well :)
We certainly don’t want anything to come between you and a rewarding self drive experience. Happy Self-Driving!